Guest Experience Host — Front Desk & VIP Service

Schulte Restaurant Group; Atlanta, Northern (GA, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets

Job summary

Schulte Hospitality Group invites applications for a Guest Service Representative at Moxy Atlanta. The role focuses on warm guest interactions, efficient reception, and seamless check-in/check-out processes in a fast-paced hotel environment.

The position emphasizes exceptional service, daily pay options, health benefits, 401(k) matching, PTO, and career growth opportunities within SHG’s extensive portfolio of brands.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greets guests with personal recognition.
• Escort VIPs to rooms and assist with check-in.
• Answer phones promptly and transfer as needed.
• Maintain cash handling procedures and report discrepancies.
• Keep front desk area clean and organized.
• Handle guest inquiries and requests promptly.
• Follow check-in/check-out procedures with ID and payment documents.

Skills

Communication skills

Front desk knowledge

Guest service mindset

Education

High School diploma

Tools

Computer literacy

Job description

Schulte Hospitality Group invites applications for a Guest Service Representative at Moxy Atlanta. The role focuses on warm guest interactions, efficient reception, and seamless check-in/check-out processes in a fast-paced hotel environment.

The position emphasizes exceptional service, daily pay options, health benefits, 401(k) matching, PTO, and career growth opportunities within SHG’s extensive portfolio of brands.