Guest Experience Host - Friendly, Fast Service

Out West Restaurant Group Career Center; Mesa (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

PTO

Life Insurance

Meal Comp Benefits

Closed Thanksgiving & Christmas Day

Job summary

Outback Steakhouse in Mesa, AZ is seeking a Host/Server Assistant to create a memorable first and last impression for guests. You will greet and seat guests, coordinate waits, upsell menu items, and support service staff to ensure a smooth dining experience.

Ideal candidates will be friendly, attentive, and able to discuss the food and drink menu. This role involves teamwork, safety, and cleanliness throughout shifts.

Qualifications

• Responsibilities-based expectations: provide welcoming seating, handle front-of-house duties, upsell menu items.

Responsibilities

• Making a memorable first and last impression.
• Greeting Guests in a welcoming manner and seating them, plus handoff to service staff.
• Coordinating wait times and seating with urgency.
• Engaging with Guests with a smile and genuine conversations.
• Know the menu to recommend and upsell items.
• Answering the phone promptly and directing calls.
• Team player who supports bussing, delivering, and assisting guests to WOW customers.
• Lead the lobby experience following Outback hospitality standards.
• Maintain safe food handling, cleanliness, and sanitation during shifts.

Job description

Outback Steakhouse in Mesa, AZ is seeking a Host/Server Assistant to create a memorable first and last impression for guests. You will greet and seat guests, coordinate waits, upsell menu items, and support service staff to ensure a smooth dining experience.

Ideal candidates will be friendly, attentive, and able to discuss the food and drink menu. This role involves teamwork, safety, and cleanliness throughout shifts.