Guest Experience Host — Flexible Scheduling & Growth

White Lodging; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

DailyPay option

Employee Assistance Program (EAP)

401(k) with company match

Vacation/PTO with rollover

Complimentary wellness tools

Unlimited referral bonuses

Tuition reimbursement

Hotel and dining discounts

Job summary

White Lodging is seeking a hospitality-focused team member in Charlotte to greet guests, seat diners, and maintain a clean entryway with positive, proactive service. You will learn the menu in detail and assist with payments, while upholding a neat, professional appearance.

Ideal candidates are outgoing, communicative, and resilient, able to handle high volume and weekend/night shifts. This role offers comprehensive benefits and growth opportunities within our portfolio of premium hotels and

Qualifications

• Outgoing and sociable personality.
• Excellent communication and listening skills.
• Passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure.
• Ability to stand for extended periods and lift up to 25 pounds.
• Weekend, night and holiday availability as necessary.

Responsibilities

• Greet guests warmly and professionally, ensuring satisfaction with the dining experience.
• Effectively assign servers to sections, manage reservations, and seat guests at tables.
• Maintain the restaurant entryway and complete necessary side work and cleaning tasks.
• Promote teamwork and contribute to a friendly and safe work environment.
• Be an ambassador of our establishment by maintaining a neat and professional appearance.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes, accurately answering guest questions.
• Process all payment methods.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Hospitality

Stamina

Job description

White Lodging is seeking a hospitality-focused team member in Charlotte to greet guests, seat diners, and maintain a clean entryway with positive, proactive service. You will learn the menu in detail and assist with payments, while upholding a neat, professional appearance.

Ideal candidates are outgoing, communicative, and resilient, able to handle high volume and weekend/night shifts. This role offers comprehensive benefits and growth opportunities within our portfolio of premium hotels and