Guest Experience Host - Flexible Scheduling & Advancement

P.F. Chang's China Bistro, Inc.; Hackensack (NJ); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

The Host role at P.F. Chang's China Bistro, Inc. is to deliver an outstanding hospitality experience by ensuring smooth flow throughout the restaurant and presenting guests with a friendly, professional first and last impression.

When there is a wait, provide accurate timing and answer guest questions. Responsibilities include greeting and seating guests, answering phones, handling reservations, maintaining sanitation at the front and lobby, learning seating layouts, and supporting curbside and

Qualifications

• Excellent customer service skills and etiquette.
• Ability to communicate effectively with co-workers and guests.
• Ability to multi-task in a fast-paced, team-work environment.
• Flexibility to work a variety of shifts.
• Must be able to execute proper sanitation practices and safety procedures.
• Previous experience is not required – we will train you!

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Multitasking

Job description

The Host role at P.F. Chang's China Bistro, Inc. is to deliver an outstanding hospitality experience by ensuring smooth flow throughout the restaurant and presenting guests with a friendly, professional first and last impression.

When there is a wait, provide accurate timing and answer guest questions. Responsibilities include greeting and seating guests, answering phones, handling reservations, maintaining sanitation at the front and lobby, learning seating layouts, and supporting curbside and