Guest Experience Host - Flexible Schedules & Perks

Eatal; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly is seeking a Host to greet guests, seat them, and maintain the flow of service in our New York restaurants. You will be the first and last point of contact, manage seating, and relay information to managers and servers to ensure a smooth dining experience.

Responsibilities include managing a fair waitlist, taking reservations where allowed, guiding guests to tables, presenting menus, and assisting coworkers to keep service efficient. Evening and weekend availability is required.

Qualifications

• 1+ year of experience in a high-volume restaurant.
• Basic computer skills.
• High school diploma or equivalent preferred.

Responsibilities

• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
• Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
• Takes and manages reservations in restaurants that allow reservations
• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
• Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
• Performs other duties as required or assigned

Skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Eataly is seeking a Host to greet guests, seat them, and maintain the flow of service in our New York restaurants. You will be the first and last point of contact, manage seating, and relay information to managers and servers to ensure a smooth dining experience.

Responsibilities include managing a fair waitlist, taking reservations where allowed, guiding guests to tables, presenting menus, and assisting coworkers to keep service efficient. Evening and weekend availability is required.