Guest Experience Host — Seamless Seating & Welcome

Eataly; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free family meal daily

Discounts at Eataly

Classes on products and Italian cinema

Job summary

Eataly is seeking a Host in New York to be the first and last point of contact with guests, greeting, seating and bidding farewell while maintaining smooth flow during service. The role reports to the Restaurant Manager and ensures accurate waitlists and seating charts are used to balance seating across stations.

Responsibilities include guiding guests to tables, presenting menus, coordinating with servers, taking reservations where applicable, and assisting with service tasks to uphold a

Qualifications

• 1+ year of experience in a high-volume restaurant
• Basic computer skills
• Excellent communication skills
• High school diploma or equivalent preferred

Responsibilities

• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
• Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
• Takes and manages reservations in restaurants that allow reservations
• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
• Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
• Performs other duties as required or assigned

Skills

Excellent communication

Basic computer skills

Education

High school diploma or equivalent

Job description

Eataly is seeking a Host in New York to be the first and last point of contact with guests, greeting, seating and bidding farewell while maintaining smooth flow during service. The role reports to the Restaurant Manager and ensures accurate waitlists and seating charts are used to balance seating across stations.

Responsibilities include guiding guests to tables, presenting menus, coordinating with servers, taking reservations where applicable, and assisting with service tasks to uphold a