Guest Experience Host (Downtown NYC) – Free Meals Included

Eataly; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free family meal daily

Discounts at Eataly

Classes on products and Italian cucina

Job summary

Eataly Downtown is seeking a friendly Host to welcome guests, seat them, and guide them through the dining experience. You will manage reservations, maintain the waitlist, and coordinate with servers to ensure smooth service in a busy New York restaurant.

The role requires flexible onsite hours, including evenings and weekends. Prior experience in a fast-paced restaurant is valued, and the position offers opportunities to grow within Eataly’s hospitality team.

Qualifications

• Experience in a high-volume restaurant (1+ year) is required.
• Basic computer skills are required.
• High school diploma or equivalent is preferred.

Responsibilities

• Oversees the general functioning of the dining room during service.
• Maintains an accurate waitlist and seating chart using a computerized system.
• Takes and manages reservations in restaurants that allow reservations.
• Balances guest flow among service stations, considering requests for table or server availability.
• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server.
• Assists with duties of servers and bus persons as needed to maintain service effectiveness and efficiency.
• Performs other duties as required or assigned.

Skills

Experience in high-volume restaurant

Basic computer skills

Education

High school diploma or equivalent

Job description

Eataly Downtown is seeking a friendly Host to welcome guests, seat them, and guide them through the dining experience. You will manage reservations, maintain the waitlist, and coordinate with servers to ensure smooth service in a busy New York restaurant.

The role requires flexible onsite hours, including evenings and weekends. Prior experience in a fast-paced restaurant is valued, and the position offers opportunities to grow within Eataly’s hospitality team.