Guest Experience Host: Flexible Schedule & Hospitality

Red Door Woodfired Grill; Lenexa (KS); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Paid Training

Business Casual Work Attire

Meal Discount

Flexible Schedule

Job summary

Red Door Woodfired Grill is seeking a front-of-house Host to welcome guests and set the tone for a memorable dining experience. This hourly position emphasizes genuine hospitality from arrival to departure, with opportunities for advancement within the restaurant family.

The Host ensures guests feel seen, valued, and welcomed, balancing guest needs with server rotations while upholding the brand’s upscale, neighborhood vibe.

Qualifications

• Must be at least 16 years of age.
• Availability to work nights, weekends, and holidays.
• Ability to stand, walk, and move for extended periods.
• Prior restaurant or hospitality experience preferred but not required—heart for hospitality.

Responsibilities

• Warmly greet each guest with enthusiasm, professionalism, and sincerity, ensuring an immediate sense of welcome.
• Clearly articulate greetings, farewells, and guests’ needs with confidence and authenticity.
• Manage the pace and flow of the dining room with intention—balancing guest satisfaction, server rotation, and operational efficiency.
• Assign suitable tables based on guest needs, party size, and server availability to support a seamless service flow.
• Accurately quote wait times, manage reservations, and coordinate seating through the host stand system.
• Inform guests of current specials, promotions, and upcoming events to enhance their dining experience.
• Communicate clearly with servers, bartenders, and managers to ensure smooth transitions and consistent service.
• Open doors for guests entering or exiting as part of creating a polished and gracious experience.
• Handle cash or gift card transactions related to gift certificates or to-go orders with accuracy and integrity.
• Support carryout and curbside operations when needed, ensuring a consistent Red Door experience across all guest interactions.
• Maintain the cleanliness and presentation of the host stand, entry area, and dining room, including periodic restroom checks and assistance with table resets as needed.
• Monitor the overall atmosphere—lighting, music, cleanliness, and energy—to ensure a welcoming and upscale environment.
• Uphold Red Door brand standards, personal appearance, and the spirit of Leave your troubles at the door.

Skills

Verbal communication

Guest interaction

Hospitality mindset

Customer service

Team player

Job description

Red Door Woodfired Grill is seeking a front-of-house Host to welcome guests and set the tone for a memorable dining experience. This hourly position emphasizes genuine hospitality from arrival to departure, with opportunities for advancement within the restaurant family.

The Host ensures guests feel seen, valued, and welcomed, balancing guest needs with server rotations while upholding the brand’s upscale, neighborhood vibe.