Guest Experience Host - Flexible Schedule & Growth

Juliet Italian Kitchen; Austin (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Job summary

Juliet Italian Kitchen in Austin, TX is seeking a friendly Host to warmly greet guests and manage seating to maximize guest satisfaction. You will coordinate reservations and walk-ins, maintain seating charts, and work closely with servers to ensure smooth service.

The role emphasizes a welcoming demeanor, strong communication, and the ability to balance guest needs with efficient table turnover. Flexible schedule included.

Qualifications

• 1+ year host experience required.
• Ability to stand for long periods (up to 5 hours).
• Excellent communication skills, both clear and effective.
• Exceptional grooming habits and a warm, friendly demeanor.

Responsibilities

• Warmly greet all guests as they arrive at the restaurant.
• Open the front door for guests entering or leaving when possible.
• Manage reservations and walk-ins to seat as many people as possible.
• Maintain a seating chart and stagger seating when needed.
• Work closely with servers to ensure smooth operations.
• Record guest names and party sizes when immediate seating is limited.
• Politely locate guests when a table becomes available.
• Provide guests with estimated waiting times.
• Accommodate special seating requests where possible.
• Seat guests based on preferences and balance customer flow.
• Offer menus, place settings, and inform guests of their server's name.
• Inspect tables for proper presentation and completeness.
• Relay messages to servers and buspersons as needed.
• Thank guests as they leave and invite them to return.

Skills

Communication skills

Outgoing personality

Grooming habits

Customer service mindset

Job description

Juliet Italian Kitchen in Austin, TX is seeking a friendly Host to warmly greet guests and manage seating to maximize guest satisfaction. You will coordinate reservations and walk-ins, maintain seating charts, and work closely with servers to ensure smooth service.

The role emphasizes a welcoming demeanor, strong communication, and the ability to balance guest needs with efficient table turnover. Flexible schedule included.