Guest Experience Host | Flexible Hours

LINE Austin; Newtown (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free food

Help or transport service

401(k)

401(k) matching

Employee discounts

Flexible schedule

Job summary

LINE Austin is seeking a dynamic Restaurant Host to join our team. The ideal candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit, delivering courteous service and guiding guests to tables.

You will greet guests, present menus, coordinate seating, maintain cleanliness, work with kitchen and servers, and help ensure an exceptional guest experience. This on-site role offers a supportive team and opportunities to grow within LINE’s vibrant hospitality

Qualifications

• High School diploma or GED required.
• At least 1 year related hospitality or service experience.
• Excellent communication and guest-service orientation.

Responsibilities

• Must be courteous and gracious, maintaining a professional demeanor at all times.
• Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel.
• Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness.
• Provide guests with menus.
• Greet guests and seat them at tables or in waiting areas.
• Assign patrons to tables suitable for their needs.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.
• Receive and record patrons' dining reservations.
• Maintain contact with Kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed.
• Inform patrons of establishment specialties and features.
• Direct patrons to waiting areas such as lounges.
• Operate cash registers to accept payments for food and beverages as needed.
• Prepare cash receipts after establishments close.
• Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
• Assist in planning functions or other special events and services.
• Maintain an increased awareness of safety issues throughout the hotel.
• Participate in scheduled departmental and administrative meetings as requested.

Skills

Strong communication skills

Collaborative spirit

Ethical Conduct

Positive Attitude

Eye for Detail

Problem solving abilities

Education

High School diploma or GED

Job description

LINE Austin is seeking a dynamic Restaurant Host to join our team. The ideal candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit, delivering courteous service and guiding guests to tables.

You will greet guests, present menus, coordinate seating, maintain cleanliness, work with kitchen and servers, and help ensure an exceptional guest experience. This on-site role offers a supportive team and opportunities to grow within LINE’s vibrant hospitality