Guest Experience Host — Flexible Schedule

JJ's Grill; Fort Smith (AR); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Employee discounts

Flexible schedule

Job summary

JJ's Grill in Fort Smith, AR seeks a friendly Host to welcome guests, seat them at tables or in waiting areas, and help ensure an exceptional dining experience from the moment they arrive. A warm smile and clear communication set the tone for the guest's visit.

You are a natural people person with strong organizational skills, able to manage waitlists, relay guests' needs to servers and managers, coordinate with staff for smooth seating, and inform guests of current promotions and wait times to

Qualifications

• Friendly and guest-focused personality.
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Ability to clearly communicate guests’ needs to Servers, Managers, etc.
• Ability to effectively communicate on the telephone.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Basic menu knowledge.
• Assign patrons to tables suitable for their needs.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
• Responsible for hourly bathroom checks.
• General understanding and operation of Waitlist Me app.

Skills

Guest-focused

Excellent communication

Team player

Multitasking

Job description

JJ's Grill in Fort Smith, AR seeks a friendly Host to welcome guests, seat them at tables or in waiting areas, and help ensure an exceptional dining experience from the moment they arrive. A warm smile and clear communication set the tone for the guest's visit.

You are a natural people person with strong organizational skills, able to manage waitlists, relay guests' needs to servers and managers, coordinate with staff for smooth seating, and inform guests of current promotions and wait times to