Guest Experience Host - Flexible Hours, Growth & Benefits

Bob Evans Restaurants; Sunbury (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Flexible scheduling

Career growth

Great work-life balance

Job summary

Bob Evans Restaurants, LLC is hiring a Host/Cashier to welcome guests, seat them, and ensure a smooth dining flow. Earn up to $15.00 per hour with concept experience; enjoy early shifts, no late nights, great work-life balance, and benefits including 401(k) with employer match.

Responsibilities include greeting guests, seating, managing wait times, handling payments, and assisting in promotions. The role emphasizes teamwork and dependable service in a family dining setting.

Qualifications

• Excellent guest service skills and experience.
• Ability to identify and resolve issues as they arise.
• Detailed oriented with the ability to multi-task.
• Ability to prioritize, good organizational skills.
• Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge.
• Computer skills (POS system)

Responsibilities

• Greet guest in a friendly, warm, and welcoming manner and escort guests to tables.
• Monitors guests’ needs and the flow of the restaurant and seats guests accordingly.
• Delivers the appropriate number of menus, kid packs if needed when seating guests.
• Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned.
• Practices safe food and beverage handling.
• Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order.
• Shows guests you care and ask them about their dining experience.
• Effectively handles guest complaints and involves manager at appropriate time.
• Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.
• Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest.
• Clears, sanitizes, and sets tables as needed.
• Manage guests wait times by working with managers to quote accurate wait times.
• May be asked to assist in other job categories as well.
• All other duties as assigned.

Skills

Guest service

Money handling

Menu knowledge

POS system

Multitasking

Organizational skills

Tools

POS system

Job description

Bob Evans Restaurants, LLC is hiring a Host/Cashier to welcome guests, seat them, and ensure a smooth dining flow. Earn up to $15.00 per hour with concept experience; enjoy early shifts, no late nights, great work-life balance, and benefits including 401(k) with employer match.

Responsibilities include greeting guests, seating, managing wait times, handling payments, and assisting in promotions. The role emphasizes teamwork and dependable service in a family dining setting.