Guest Experience Host — Flexible Hours & Growth

Rusty Rail Brewing Co, LLC; Mifflinburg (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Team-oriented work environment

Growth opportunities

Hospitality-focused culture

Job summary

Rusty Rail Brewing Company in Mifflinburg, PA is seeking a friendly, energetic Host to warmly greet guests and manage seating, creating a smooth dining flow. The role supports reservations, waitlists, and provides excellent guest service in a busy setting.

The ideal candidate is organized, professional, and able to multitask while coordinating with servers and kitchen staff to ensure an exceptional experience for every guest.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, professional, and welcoming demeanor.
• Strong organizational and multitasking abilities.
• Ability to solve problems and make sound decisions in a fast-paced environment.
• Customer service or restaurant experience preferred, but not required.
• Ability to work both independently and as part of a team.

Responsibilities

• Warmly greet guests upon arrival and provide a positive first impression of Rusty Rail Brewing Company.
• Manage guest seating while maintaining an efficient flow of service throughout the restaurant.
• Answer incoming phone calls and assist guests with questions regarding reservations, wait times, hours of operation, and general inquiries.
• Take, confirm, and manage reservations accurately.
• Maintain and update waitlists while communicating estimated wait times to guests.
• Coordinate seating accommodations and communicate effectively with servers, bartenders, and kitchen staff.
• Ensure the host stand, entrance, and lobby areas remain clean, organized, and welcoming.
• Assist in delivering an exceptional guest experience by addressing concerns professionally and escalating issues when needed.
• Support restaurant operations and team members as needed to ensure smooth daily service.

Skills

Excellent communication

Friendly demeanor

Organizational multitasking

Problem solving in fast-paced env

Customer service experience

Teamwork

Job description

Rusty Rail Brewing Company in Mifflinburg, PA is seeking a friendly, energetic Host to warmly greet guests and manage seating, creating a smooth dining flow. The role supports reservations, waitlists, and provides excellent guest service in a busy setting.

The ideal candidate is organized, professional, and able to multitask while coordinating with servers and kitchen staff to ensure an exceptional experience for every guest.