Guest Experience Host — Flexible Scheduling & Growth

Rusty Rail Brewing Company; Mifflinburg (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Team environment

Growth opportunities

Hospitality focus

Job summary

Rusty Rail Brewing Company is seeking a friendly Host to warmly greet guests, manage seating, and support daily restaurant operations in a fast-paced setting.

The ideal candidate is organized, customer-oriented, and able to multitask while maintaining a welcoming atmosphere. Weekday evenings are required with weekend availability preferred; competitive pay and flexible scheduling are offered within a team-focused environment.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, professional, and welcoming demeanor.
• Strong organizational and multitasking abilities.
• Ability to solve problems and make sound decisions in a fast-paced environment.
• Customer service or restaurant experience preferred, but not required.
• Ability to work both independently and as part of a team.

Responsibilities

• Warmly greet guests upon arrival and provide a positive first impression of Rusty Rail Brewing Company.
• Manage guest seating while maintaining an efficient flow of service throughout the restaurant.
• Answer incoming phone calls and assist guests with questions regarding reservations, wait times, hours of operation, and general inquiries.
• Take, confirm, and manage reservations accurately.
• Maintain and update waitlists while communicating estimated wait times to guests.
• Coordinate seating accommodations and communicate effectively with servers, bartenders, and kitchen staff.
• Ensure the host stand, entrance, and lobby areas remain clean, organized, and welcoming.
• Assist in delivering an exceptional guest experience by addressing concerns professionally and escalating issues when needed.
• Support restaurant operations and team members as needed to ensure smooth daily service.

Skills

Excellent communication

Interpersonal skills

Friendly demeanor

Organizational skills

Multitasking

Teamwork

Customer service

Job description

Rusty Rail Brewing Company is seeking a friendly Host to warmly greet guests, manage seating, and support daily restaurant operations in a fast-paced setting.

The ideal candidate is organized, customer-oriented, and able to multitask while maintaining a welcoming atmosphere. Weekday evenings are required with weekend availability preferred; competitive pay and flexible scheduling are offered within a team-focused environment.