Guest Experience Host — Flexible Hours & Growth

The Coopers Tavern; Madison, Northern (WI, KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Disability insurance

Wellness benefits

Job summary

The Coopers Tavern in Madison, WI is seeking a friendly hostess to welcome guests, manage reservations or waiting lists, and guide guests to their tables. You will provide menus, answer questions about the menu, and help maintain smooth flow during peak times.

Responsibilities include handling phone inquiries and supporting staff as needed, with a focus on exceptional guest service and teamwork in a bustling restaurant environment.

Qualifications

• Great attitude and positive outlook.
• Strong customer service.
• Must have legible handwriting.
• Ability to stand for a long time and move quickly.
• A dedication to teamwork.
• Excellent oral communication skills required.

Responsibilities

• Greet guests as they enter the restaurant and guide them to their seats.
• Manage reservations and wait lists.
• Provide menus and answer guest questions about the menu.
• Handle phone calls and guest inquiries.
• Assist other restaurant staff as needed.

Skills

Customer service

Teamwork

Oral communication

Legible handwriting

Stamina

Positive attitude

Job description

The Coopers Tavern in Madison, WI is seeking a friendly hostess to welcome guests, manage reservations or waiting lists, and guide guests to their tables. You will provide menus, answer questions about the menu, and help maintain smooth flow during peak times.

Responsibilities include handling phone inquiries and supporting staff as needed, with a focus on exceptional guest service and teamwork in a bustling restaurant environment.