Guest Experience Host: Flexible Hours & Growth

Workstream; Grandville (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in Grandville, Michigan is seeking a friendly Host/Hostess to greet guests, seat them promptly, answer phones, and assist with To-Go orders. The role requires good communication, the ability to stand for extended periods, and a team-oriented mindset.

You will manage wait lists, offer menu recommendations, take orders, and relay information to the kitchen while delivering excellent guest experiences. IHOP offers competitive pay, flexible hours, extensive training, and real opportunities for

Qualifications

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to multitask and act quickly.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Job description

IHOP in Grandville, Michigan is seeking a friendly Host/Hostess to greet guests, seat them promptly, answer phones, and assist with To-Go orders. The role requires good communication, the ability to stand for extended periods, and a team-oriented mindset.

You will manage wait lists, offer menu recommendations, take orders, and relay information to the kitchen while delivering excellent guest experiences. IHOP offers competitive pay, flexible hours, extensive training, and real opportunities for