Host

IHOP; Broadmoor (CA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP Restaurants LLC in California is seeking a Host/Hostess to greet guests, seat them promptly, and ensure a friendly dining experience. You will answer phones, manage the wait list, and help with To-Go orders while maintaining a clean, welcoming area.

This role requires strong communication, teamwork, and the ability to lift up to 50 pounds. Training is provided, with opportunities for advancement as part of IHOP's hospitality culture.

Qualifications

• Excellent communication and guest-service skills.
• Ability to multitask and work in a fast-paced environment.
• Able to lift 25-50 pounds and stand for long periods.

Responsibilities

• Greet guests and seat them promptly.
• Open doors for guests arriving or departing.
• Assist guests with special needs.
• Process To-Go and delivery orders.
• Manage wait list during busy times.
• Provide menu recommendations and upsell when appropriate.
• Take orders and communicate details to the kitchen.
• Deliver food and checks in a timely fashion.
• Maintain a clean, welcoming dining area.
• Provide exceptional customer experiences.

Skills

Communication skills

Teamwork

Cash handling

Multitasking

Job description

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.

Responsibilities of a Host::

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Host Job Requirements::

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits:

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there's one ingredient that's always constant - a smile. We've seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. -