Guest Experience Specialist - Flexible Hours & Advancement

IHOP; Los Banos (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

Workstream is seeking a server with strong people skills to deliver friendly, attentive service in a fast-paced dining environment. You will welcome guests, help with menu choices, take and deliver orders, and handle cash or card payments while maintaining a clean and welcoming table presence.

The ideal candidate has teamwork and communication skills, can multitask under pressure, and is flexible to work varying shifts. Prior serving experience is a plus, training is provided.

Qualifications

• Prior server experience is a plus.
• Ability to multitask and communicate effectively with guests and kitchen staff.
• Able to handle money transactions responsibly.
• Flexible and able to work in shifts.
• Team player and reliable.

Responsibilities

• Greet guests and seat them.
• Help guests with menu recommendations.
• Take and deliver orders (carry trays).
• Handle cash/credit card transactions.
• Provide exceptional customer experience.

Skills

Customer service

Multitasking

Communication

Cash handling

Tools

POS software

Job description

Our restaurant is looking for a server with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a server who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a Server in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our servers are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Server::

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of tables and tableware.

● Providing exceptional customer experience.

Server Job Requirements::

● Prior experience as a server is a plus.

● Must showcase teamwork and communication skills.

● Must be able to handle money transactions responsibly.

● Must be able to multitask and act quickly.

● Must be flexible and ready to work in shifts.

● Must be a team player.

Benefits:

● Competitive Pay

● Flexible Hours

● Extensive Training

● Real Advancement Opportunities

Main Responsibilities of a Server::

• Taking orders and delivering food and beverages.
• Helping guests with menu recommendations.
• Providing exceptional customer experience.

International House of Pancakes® began making people smile in 1958 when it opened its doors in the suburbs of Los Angeles. Fifteen years later, a new marketing campaign introduced the acronym \IHOP\, and since then it’s been the name people know as the place they can enjoy their favorite breakfast experience—any time of day.