Host

IHOP; San Jose (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP is seeking a friendly host to greet and seat guests, manage the wait list, and assist in maintaining a smooth guest flow. You will handle orders, take payments, and provide menu guidance to ensure a positive dining experience.

The role emphasizes teamwork, strong communication, and the ability to multitask in a fast-paced environment while delivering excellent guest service. Competitive pay and opportunities for advancement are offered.

Qualifications

• Must be able to work well in a team and communicate clearly with guests and staff.
• Must be able to handle money transactions (cash, credit cards) responsibly.
• Must be able to multitask and stay composed during busy periods.

Responsibilities

• Greet guests, seat guests, and manage guest flow.
• Handle To-Go and Delivery orders and manage wait list when busy.
• Provide menu recommendations and upsell when appropriate.
• Communicate order details to kitchen staff and deliver food and beverages timely.
• Collect payments and maintain cleanliness of the dining area.

Skills

Teamwork

Communication skills

Cash handling

Multitasking

Customer service

Job description

Our restaurant is looking for a host with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a host who will treat our guests with attentiveness, patience, and a positive attitude.

Host greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.. All our hosts are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Host::

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Host Job Requirements::

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits:

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities

International House of Pancakes® began making people smile in 1958 when it opened its doors in the suburbs of Los Angeles. Fifteen years later, a new marketing campaign introduced the acronym \IHOP\, and since then it’s been the name people know as the place they can enjoy their favorite breakfast experience—any time of day.