Guest Experience Host — Flexible Hours

Lake Nona Wave Hotel; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Team member travel program

Friends and family discounts

Health coverage

401(k) with match

Employee assistance program

Paid time off

Member discounts

Job summary

Lake Nona Wave Hotel is seeking a friendly host to warmly greet guests, seat them, and help maintain a smooth dining-room flow while monitoring service to ensure guest satisfaction. Join the Lake Nona Wave Hotel team and enjoy benefits such as team member travel discounts, unlimited friends and family rates, comprehensive health coverage, a 401(k) plan with company match, and paid time off.

Additional perks include meals, uniforms, parking, and exclusive discounts across travel and entertainment

Qualifications

• Flexibility is required in a demanding, fast-paced hospitality setting.
• Previous service experience is preferred.
• Familiarity with restaurant terminology and food service techniques is helpful.
• People-oriented approach to service with the ability to create positive guest experiences.
• Strong communication skills, both speaking and writing in English, are essential.
• Ability to multi-task and maintain accuracy while serving guests.

Responsibilities

• Greet guests into the restaurant and seat them.
• Proactively support the restaurant team and monitor dining room activity.
• Communicate guest needs or special requests to the team.
• Take initiative to resolve guest complaints and build loyalty.
• Multi-task efficiently while keeping an organized host stand.
• Thank guests and invite them to return.

Skills

Flexibility

Customer service

People skills

Communication

Multi-tasking

Experience in service

Job description

Lake Nona Wave Hotel is seeking a friendly host to warmly greet guests, seat them, and help maintain a smooth dining-room flow while monitoring service to ensure guest satisfaction. Join the Lake Nona Wave Hotel team and enjoy benefits such as team member travel discounts, unlimited friends and family rates, comprehensive health coverage, a 401(k) plan with company match, and paid time off.

Additional perks include meals, uniforms, parking, and exclusive discounts across travel and entertainment