Guest Experience Host: Welcoming & Seating

Areas USA, Inc; Austin (TX); Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

Areas USA, Inc. in Austin, TX is seeking a friendly Host to greet guests, manage the host stand, and support seating arrangements. You will interact with guests from around the world and help maintain a welcoming dining environment.

Responsibilities include reviewing reservations and floor plans, seating guests, handling a busy phone line, and ensuring cleanliness and smooth service. Prior guest service experience is preferred for this role.

Formación

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
• Ability to effectively communicate with guests and team members.

Responsabilidades

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and maintain control of wait times.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving.
• Answer restaurant telephone line during assigned hours of operation

Conocimientos

Guest service

Communication

Multitasking

High energy

Descripción del empleo

Areas USA, Inc. in Austin, TX is seeking a friendly Host to greet guests, manage the host stand, and support seating arrangements. You will interact with guests from around the world and help maintain a welcoming dining environment.

Responsibilities include reviewing reservations and floor plans, seating guests, handling a busy phone line, and ensuring cleanliness and smooth service. Prior guest service experience is preferred for this role.