Guest Experience Host – Fast-Paced Sports Bar

All American Modern Sports Grill; Scottsdale (AZ); Hybrid; USD 28.000 - 34.000; Vollzeit

Zusammenfassung

All American Modern Sports Grill is seeking a friendly Greeter to welcome guests, manage the flow of seating, and set the tone for a positive dining experience in a fast-paced sports bar environment. You will greet guests, quote wait times, escort them to tables, communicate with servers, and help with special seating requests while maintaining a clean, organized front-of-house and upbeat atmosphere.

This entry-level hospitality role offers opportunities to grow into roles such as food runner or

Qualifikationen

• Previous greeter or customer service experience is a plus.
• Must be 16+ years old.
• Strong organizational skills.
• Availability to work weekends, holidays, mornings or evenings required.

Aufgaben

• Greet guests promptly, professionally, and with a smile.
• Accurately quote wait times and manage waitlist using a reservation/seating system.
• Escort guests to tables, presenting menus and informing them of their servers name.
• Assist with special seating requests when possible (TV view, large parties, accessibility).
• During peak times, maintain organized entrance & manage seating availability quote times.
• Politely enforce policies for large groups.
• Thank departing guests and invite them to return.
• Answer incoming calls and respond to reservation inquiries & takeout orders.
• Manage flow of business by pacing seatings to avoid overwhelming kitchen and servers.
• Keep communication open with floor staff about table status, party sizes, and service flow.
• Maintain a clean and organized greeter stand, entryway, and overall front-of-house.
• Keep menus and promotional materials clean and stocked.
• Maintain inventory and stock of mints, toothpicks, and crayons.
• Perform opening, side work, and closing duties as directed by management.

Kenntnisse

Strong Work Ethic

Personable

Team Player

Multitasking

Professional

Attention to Detail

Communication

Jobbeschreibung

Our mission is to provide an experience that is unique and memorable by delivering a blend of ‘classic sports bar’ meets ‘modern bar’ as well as offering culinary creations in a setting where style and comfort co-exist.

Position Summary

As a Greeter at All American Modern Sports Grill, you are the first and last point of contact for every guest who walks through the door. You set the tone for the dining experience by welcoming guests into our establishment warmly, managing the flow of seating, and ensuring that the guest experience starts and ends on a positive note. In a fast-paced sports bar environment, you’ll also help manage large crowds during game days, events, and peak service times with calm professionalism and hospitality.

Key Responsibilities

Guest Interaction

• Greet every guest promptly, professionally, and with a smile
• Accurately quote wait times and manage waitlist using a reservation/seating system
• Escort guests to tables, presenting menus and informing them of their servers name
• Assist with special seating requests when possible (TV view, large parties, accessibility)
• During peak times, maintain organized entrance & manage seating availability quote times
• Politely enforce policies for large groups
• Thank departing guests and invite them to return

Reservation Management

• Answer incoming calls and respond to reservation inquiries & takeout orders
• Manage flow of business by pacing seatings to avoid overwhelming kitchen and servers
• Keep communication open with floor staff about table status, party sizes, and service flow

Cleanliness & Organization

• Maintain a clean and organized greeter stand, entryway, and overall front-of-house
• Keep menus and promotional materials clean and stocked
• Maintain inventory and stock of mints, toothpicks, and crayons
• Perform opening, side work, and closing duties as directed by management

Qualifications

• Previous greeter or customer service experience is a plus
• Must be 16+ years old
• Strong organizational skills
• Availability to work weekends, holidays, mornings or evenings required

Skills & Attributes

• Strong Work Ethic: Self-motivated, punctual, and reliable
• Personable: Create warm, inviting atmosphere with every interaction
• Team Player: Works well under direction and supports the team
• Multitasking: Manage multiple tasks quickly in a high-paced environment
• Professional: Ability to remain calm under stressful situations
• Attention to Detail: Maintain cleanliness and organization at all times
• Communication: Speak confidently & actively listen when engaging with guests

Physical Requirements

• Ability to stand, walk, and be on your feet for extended periods (4+ hours)
• Comfortable reaching, bending, and carrying light items up to 20 lbs
• Ability to work in loud, crowded conditions during peak service hours
• High-volume sports bar with restaurant dining and bar seating
• Loud and energetic atmosphere, especially during televised games and weekends
• Indoor and outdoor greeter points of contact depending on business volume

Greeters who demonstrate strong performance, professionalism, and leadership potential may move into roles such as food runner, busser, or server. This position is a great entry point for a hospitality career.