Guest Experience Host — Fast-Paced Restaurant + Growth

Emmy Squared Pizza; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits for full-time

Advancement opportunities

Fun work environment

Job summary

Emmy Squared Pizza in Birmingham is seeking friendly Hosts to join our team. You will greet guests, seat them, manage reservations, and support servers in a fast-paced environment. The role offers opportunities for advancement and benefits for full-time employees.

Qualified candidates have prior front-of-house experience, strong customer service, and the ability to work a flexible schedule while maintaining a high standard of hospitality and a clean, organized dining area.

Qualifications

• Prior host or other front-of-house experience in a high-volume restaurant operation.
• Strong customer service and problem-solving skills; cash handling experience.
• Excellent written and verbal communication; comfortable with computer systems.

Responsibilities

• Provide courteous, prompt service to guests.
• Answer incoming phone calls promptly.
• Seat guests and manage seating to balance servers' workload.
• Greet guests with a welcoming demeanor and assist with menus.
• Assist with taking orders and maintaining dining areas for safety and cleanliness.
• Manage reservations using OpenTable, Resy, and other platforms.
• Ensure guests' dietary requests are communicated to the kitchen.

Skills

Customer service

Cash handling

Problem solving

Communication skills

Computer proficiency

Teamwork

Flexible schedule

Physical ability 25 lbs

Tools

OpenTable

Resy

Job description

Emmy Squared Pizza in Birmingham is seeking friendly Hosts to join our team. You will greet guests, seat them, manage reservations, and support servers in a fast-paced environment. The role offers opportunities for advancement and benefits for full-time employees.

Qualified candidates have prior front-of-house experience, strong customer service, and the ability to work a flexible schedule while maintaining a high standard of hospitality and a clean, organized dining area.