Host

Emmy Squared; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits for full-time

Advancement opportunities

Fun work environment

Job summary

Emmy Squared Pizza in Birmingham is seeking friendly Hosts to join our team. You will greet guests, seat them, manage reservations, and support servers in a fast-paced environment. The role offers opportunities for advancement and benefits for full-time employees.

Qualified candidates have prior front-of-house experience, strong customer service, and the ability to work a flexible schedule while maintaining a high standard of hospitality and a clean, organized dining area.

Qualifications

• Prior host or other front-of-house experience in a high-volume restaurant operation.
• Strong customer service and problem-solving skills; cash handling experience.
• Excellent written and verbal communication; comfortable with computer systems.

Responsibilities

• Provide courteous, prompt service to guests.
• Answer incoming phone calls promptly.
• Seat guests and manage seating to balance servers' workload.
• Greet guests with a welcoming demeanor and assist with menus.
• Assist with taking orders and maintaining dining areas for safety and cleanliness.
• Manage reservations using OpenTable, Resy, and other platforms.
• Ensure guests' dietary requests are communicated to the kitchen.

Skills

Customer service

Cash handling

Problem solving

Communication skills

Computer proficiency

Teamwork

Flexible schedule

Physical ability 25 lbs

Tools

OpenTable

Resy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Host

Full & Part Time Openings Birmingham, Birmingham, AL, US

Emmy SquaredBIRMINGHAMis hiring HOSTS to join our team! Emmy Squared/Pizza Loves Emily is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full time employees and delectable menu items you will be proud to serve our guests!

Host Key Responsibilities:

• To provide courteous, prompt service to our guests
• Answer incoming phone calls within a timely manner
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Adhere to seating guidelines to ensure equitable distribution amongst servers
• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Assist with take our orders
• Monitor dining areas for seating availability, service, safety and well-being of guests.
• Assist servers when needed.
• Manage reservations; familiarity with Open Table, Resy and other reservations platforms.
• Successfully adhere to Emmy's Steps of Service
• Working knowledge of menu and beverage offerings
• Ability to communicate guest requests, including dietary restrictions, to culinary staff
• Perform opening and closing duties
• Help to maintain a clean and presentable work environment
• Be safety conscious to promote the safety of oneself, co-workers and guests at all times
• Adhere to company policy and procedures
• Perform other duties as assigned by management

Host Qualifications:

• Prior host or other front of house experience in a high-volume restaurant operation
• Prior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skills
• Strong written and verbal communication skills; computer proficiency required
• Ability to work in a fast-paced environment while managing the needs of guests
• Ability to work cohesively with co-workers throughout the restaurant
• Possess a passion for hospitality and a love of the food & beverage industry
• Ability to work a flexible schedule
• Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Emmy Squared/Pizza Loves Emily is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.