Guest Experience Host - Fast-Paced Front of House

Georgetown Events; Washington (District of Columbia); Hybride; USD 28 000 - 34 000; Plein temps

Résumé du poste

Wheelhouse is the newest concept from the Georgetown Events Hospitality Group, opening in Chevy Chase. We are looking for hard-working, team-oriented servers who bring great energy, strong hospitality, and a passion for creating memorable guest experiences.

As a Wheelhouse Host, you will greet guests, manage seating flow between dining and bar, escort guests to tables, provide menus, and ensure accurate wait times while maintaining a clean, organized host stand and helping with reservations and

Qualifications

• Positive, welcoming attitude with strong communication skills.
• Ability to stay organized and composed in a fast-paced environment.
• Strong guest service mindset and attention to detail.
• Ability to multitask and manage multiple priorities.
• Flexibility to work a variety of shifts, including nights, weekends, and holidays.
• Ability to stand and walk for extended periods.
• Ability to carry trays or supplies (10–30 lbs.)
• Previous full-service restaurant experience preferred.

Responsabilités

• Greet all guests warmly with a smile and eye contact upon arrival and departure.
• Manage guest flow and seating between the dining room and bar based on guest preference and availability.
• Escort guests to tables, present menus, and introduce their server for a smooth handoff.
• Provide accurate wait times and manage the waitlist effectively.
• Answer phone calls and assist with reservations or guest inquiries.
• Share current promotions and key information with guests.
• Stay attentive to guest needs throughout their experience and support the service team as needed.
• Assist with maintaining cleanliness and organization of the host stand and dining areas.
• Follow all sanitation, safety, and alcohol service standards.
• Contribute to overall team success by supporting all front-of-house operations.

Connaissances

Strong communication

Guest service mindset

Organized

Multitasking

Shift flexibility

Stand/walk for long periods

Carrying prone to 10–30 lbs

Restaurant experience preferred

Description du poste

Wheelhouse is the newest concept from the Georgetown Events Hospitality Group, opening in Chevy Chase. We are looking for hard-working, team-oriented servers who bring great energy, strong hospitality, and a passion for creating memorable guest experiences.

As a Wheelhouse Host, you will greet guests, manage seating flow between dining and bar, escort guests to tables, provide menus, and ensure accurate wait times while maintaining a clean, organized host stand and helping with reservations and