Guest Experience Host – Evenings & Weekends

Spanish Springs Lanes; Shrewsbury (MA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Free Bowling

Arcade Access $1

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in the United States is seeking an Event Host to help deliver memorable guest experiences in a lively bowling and entertainment venue. The part-time role covers evening and night shifts at a single location.

You will gather event details, coordinate with managers and staff, upsell extensions, and ensure guests are more than satisfied. Strong guest-service instincts and excellent interpersonal skills are essential to thrive in this fast-paced environment.

Qualifications

• Well-developed interpersonal skills.
• A commitment to great guest service.

Responsibilities

• Gather all essential info for events and staffing prior to an event's start.
• Liaise with managers, chefs, and service staff regarding event timing and any special requests.
• Suggestively sell 'extensions' (i.e., additional entertainment or food & beverage) to the pre-ordered event food, beverage, and/or experience package
• Coordinate the setup of all tables/areas/supplies and manage the service of all food & beverage
• Create a personal connection with the event contact and ensure that all guest needs aren't just met, but exceeded
• Assist the guest by helping program names into the scoring system, explaining safety precautions, and maybe even giving a quick bowling lesson (kidding, not kidding)

Skills

Well-developed interpersonal skills

Commitment to great guest service

Job description

Lucky Strike Entertainment in the United States is seeking an Event Host to help deliver memorable guest experiences in a lively bowling and entertainment venue. The part-time role covers evening and night shifts at a single location.

You will gather event details, coordinate with managers and staff, upsell extensions, and ensure guests are more than satisfied. Strong guest-service instincts and excellent interpersonal skills are essential to thrive in this fast-paced environment.