Guest Experience Host - Evenings & Weekends

Raphael Hotel - Autograph Collection; Kansas City (MO); Presencial; USD 16 531 000 - 23 419 000; Tempo integral

Resumo da oferta

Raphael Hotel - Autograph Collection's Chaz on the Plaza is seeking a Host to greet guests, seat them promptly and support servers in delivering attentive service. Shifts Wed-Sun evenings are ideal.

You will maintain menu knowledge, assist with cashier operations, and help ensure a clean, welcoming dining room. Fluent English, a proactive attitude, and flexibility with scheduling are essential.

Qualificações

• High School diploma and/or hotel experience.
• English fluency required.
• Ability to anticipate needs and take initiative.
• Certification in liquor, wine and food service a plus.
• Ability to input and access information on computers.
• Must be willing and able to work a varied schedule including evenings, weekends and holidays
• Must be able to stand/walk for an entire shift
• Basic reading, writing and math skills

Responsabilidades

• Greet guests with a smile and seat them at appropriate tables.
• Greet and seat guests in a timely manner.
• Be attentive to guests' needs and support servers.
• Assist cashier in collection of money or credit cards as needed.
• Ensure quality control of menus for cleanliness and appearance.
• Know how to prepare cashier reports at shift end.
• Pay out servers' tips if appropriate.
• Answer the telephone according to standards.
• Know menus and specials in restaurant.
• Perform other tasks as assigned by supervisor or manager.

Conhecimentos

Guest service

English fluency

Friendly demeanor

Ability to multitask

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

Raphael Hotel - Autograph Collection's Chaz on the Plaza is seeking a Host to greet guests, seat them promptly and support servers in delivering attentive service. Shifts Wed-Sun evenings are ideal.

You will maintain menu knowledge, assist with cashier operations, and help ensure a clean, welcoming dining room. Fluent English, a proactive attitude, and flexibility with scheduling are essential.