Guest Experience Host - Evenings & Weekends

Churchill Downs Inc.; Florence (KY); On-site; USD 18,000 - 26,000; Full time

Job summary

Turfway Park Racing & Gaming in Florence, Kentucky is seeking a hospitality team member for the Food & Beverage Outlet. The role involves welcoming guests, managing seating, answering questions, and ensuring a positive dining experience.

Applicants must be at least 21, able to obtain a KHRC license, and available on weekends and evenings. The position requires readiness to work in a fast-paced casino and dining environment with attention to guest satisfaction.

Qualifications

• Must be at least 21 years of age.
• Must be able to obtain KHRC License.
• This position requires weekend and evening availability.

Responsibilities

• Greet guests as they enter and manage waiting list.
• Provide menus and answer initial questions.
• Seat guests at tables or waiting areas and assign tables.
• Engage with guests to ensure satisfaction with food and service.
• Respond to complaints and help resolve them.
• Answer phone calls, take reservations and respond to inquiries.
• Know Bourbon and Brew menu and offerings.

Job description

Turfway Park Racing & Gaming in Florence, Kentucky is seeking a hospitality team member for the Food & Beverage Outlet. The role involves welcoming guests, managing seating, answering questions, and ensuring a positive dining experience.

Applicants must be at least 21, able to obtain a KHRC license, and available on weekends and evenings. The position requires readiness to work in a fast-paced casino and dining environment with attention to guest satisfaction.