Guest Experience Host – Dining & Reservations

Pyramid Burlington Management; Stevenson (WA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Full benefits

Job summary

Pyramid Global Hospitality's Skamania Lodge in the Pacific Northwest is seeking a guest services host to welcome guests and support dining operations. You will monitor dining areas, estimate wait times, and ensure guests are assisted while they wait.

Responsibilities include answering phones, taking reservations, and seating large parties. A flexible schedule including evenings, weekends, and holidays is required; strong communication under pressure is essential.

Qualifications

• Excellent communication skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Greet guests as they arrive or move around the restaurant area.
• Monitor the open dining sections of the restaurant for empty and cleaned tables.
• Estimate wait times for guests and monitor the guest waiting list.
• Ensure that the needs of the guests are met while they are waiting.
• Answer the telephone, book reservations and move tables together to accommodate large parties.

Skills

Excellent communication

Job description

Pyramid Global Hospitality's Skamania Lodge in the Pacific Northwest is seeking a guest services host to welcome guests and support dining operations. You will monitor dining areas, estimate wait times, and ensure guests are assisted while they wait.

Responsibilities include answering phones, taking reservations, and seating large parties. A flexible schedule including evenings, weekends, and holidays is required; strong communication under pressure is essential.