Group Reservations & Inventory Coordinator

Skamania Lodge; Stevenson (WA); Vor Ort; USD 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Full benefits

Equal opportunity employer

Zusammenfassung

Pyramid Global Hospitality seeks a Group Reservations professional to accurately enter and manage block reservations at Skamania Lodge. You will collaborate with the sales team and Director of Revenue Optimization to maintain inventory, rates, and planner expectations, while ensuring seamless group experiences.

Ideal candidates have hotel front desk or reservations experience, strong communication skills, and proficiency with Delphi and PMS systems.

Qualifikationen

• 1 year minimum in hotel Front Desk or Reservations, or a degree in Hospitality Management/Tourism.
• Proficient in Microsoft Office and hotel software.
• Strong verbal and written communication; able to work in a fast-paced environment.

Aufgaben

• Enter and manage group room blocks using Delphi and PMS; coordinate with sales and conference planning teams.
• Collaborate with DORO to manage inventory and group rates in systems.
• Be primary contact for group planners and guests; ensure accurate communication and seamless execution of group reservations.
• Lead weekly group pickup meetings to review performance.
• Resolve guest concerns to foster loyalty.
• Follow the Group Reservations Checklist to meet standards and ensure timely rooming lists.

Kenntnisse

Front desk experience

Reservations experience

Microsoft Office

Verbal and written communication

Ability to work in fast-paced setting

Ausbildung

Hospitality Management / Tourism degree

Tools

Delphi

PMS systems

Jobbeschreibung

Pyramid Global Hospitality seeks a Group Reservations professional to accurately enter and manage block reservations at Skamania Lodge. You will collaborate with the sales team and Director of Revenue Optimization to maintain inventory, rates, and planner expectations, while ensuring seamless group experiences.

Ideal candidates have hotel front desk or reservations experience, strong communication skills, and proficiency with Delphi and PMS systems.