Guest Experience Host – Dining & Reservations

Coury Hospitality; Dallas (TX); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Hotel Mockingbird in Dallas seeks a friendly Host Person to welcome guests with a smile, manage the waitlist, and coordinate seating with servers and managers. You will answer phones, take reservations, and communicate guest preferences to the service team to ensure a seamless dining experience.

Requirements include fluent English, strong presentation, and the ability to multitask in a fast-paced environment.

Qualifications

• Fluent English in reading, writing, and speaking.
• Excellent personal presentation and interpersonal skills.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Ability to think and organize priorities in high pressure situations.

Responsibilities

• Greet guests graciously and manage waitlist and seating chart.
• Take reservations using OpenTable and coordinate seating arrangements.
• Know menus and daily specials to assist guests and servers.
• Balance guest flow and seat rotation for smooth service.
• Answer phones and relay guest requests to staff.
• Maintain cleanliness of workstation and dining area.

Skills

Fluent English

Guest services

Multitasking

Team communication

Education

High School Diploma or GED

Tools

OpenTable

Job description

Hotel Mockingbird in Dallas seeks a friendly Host Person to welcome guests with a smile, manage the waitlist, and coordinate seating with servers and managers. You will answer phones, take reservations, and communicate guest preferences to the service team to ensure a seamless dining experience.

Requirements include fluent English, strong presentation, and the ability to multitask in a fast-paced environment.