Guest Experience Host — Dining & Entertainment

Kings Dining & Entertainment; Rosemont (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Employee discount

Free meals and discounted dining

Job summary

Kings Dining & Entertainment is seeking a Host/Hostess to deliver exceptional guest service, greet and connect with guests, and help create regular patrons in a busy entertainment venue in Rosemont, IL. This in-person role supports dining areas, bowling lanes, phones, and front desk with a focus on hospitality and guest satisfaction.

The position offers full-time and part-time hours with shifts that cover days, evenings, and weekends.

Qualifications

• Teamwork and a great attitude are required.
• Flexible availability—weekends & holidays required.
• Ability to multitask and handle a high-volume venue.
• Proper phone etiquette is a must.
• Strong hospitality and guest service skills, enjoy engaging with guests.

Responsibilities

• Deliver exceptional guest service by treating every guest as their guest, building connections and creating regulars.
• Manage waits, front desk, dining areas, bowling lanes, and phones to ensure smooth operation.

Skills

Teamwork

Guest service

Phone etiquette

Multitasking

Job description

Kings Dining & Entertainment is seeking a Host/Hostess to deliver exceptional guest service, greet and connect with guests, and help create regular patrons in a busy entertainment venue in Rosemont, IL. This in-person role supports dining areas, bowling lanes, phones, and front desk with a focus on hospitality and guest satisfaction.

The position offers full-time and part-time hours with shifts that cover days, evenings, and weekends.