Guest Experience Host & Dining Concierge

Renaissance Ross Bridge Golf Resort and Spa; Birmingham (AL); On-site; USD 24,000 - 36,000; Full time

Job summary

Renaissance Ross Bridge Golf Resort and Spa is seeking a Host to deliver a welcoming dining experience and exceptional customer service. You will greet guests at the door, manage reservations, and assist with seating preferences and special arrangements.

Daily duties include staying updated on menu offerings, attending menu classes, and maintaining a clean dining area. You may support other dining room roles to ensure smooth guest service.

Qualifications

• Excellent customer service and communication skills.
• Ability to greet guests warmly and recall seating preferences.
• Flexibility to assist in other dining room roles as needed.

Responsibilities

• Greet guests and provide a positive first impression.
• Attend daily menu classes and stay informed on offerings.
• Manage dining reservations and communicate wait times.
• Direct guests to tables and accommodate seating preferences.
• Clear and reset tables to ensure efficient turnover.
• Assist in other dining room roles as needed.

Skills

Guest service

Hospitality

Guest greeting

Table seating

Reservation management

Education

High school diploma or equivalent

Job description

Renaissance Ross Bridge Golf Resort and Spa is seeking a Host to deliver a welcoming dining experience and exceptional customer service. You will greet guests at the door, manage reservations, and assist with seating preferences and special arrangements.

Daily duties include staying updated on menu offerings, attending menu classes, and maintaining a clean dining area. You may support other dining room roles to ensure smooth guest service.