Guest Experience Host | Day-1 Benefits & Growth

Hotel Elkhart, Tapestry Collection by Hilton

Elkhart (IN)

On-site

USD 21,000 - 32,000

Full time

10 days ago

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Benefits offered by this job

Insurance from day 1
Holiday pay from day 1
401(k) after 30 days
Travel discounts
Career development

Job summary

First Hospitality in Elkhart, IN, seeks a friendly Restaurant Host to greet guests, manage seating, and coordinate with servers to ensure smooth dining experiences. You will uphold brand standards while delivering warm, personalized service.

The role focuses on guest satisfaction, clear communication, and teamwork with restaurant staff, with opportunities for training and advancement within a welcoming property.

Qualifications

  • Ability to speak, read, write, and understand primary language(s) used in the workplace.
  • Able to stand, walk, grasp, bend, and pivot repeatedly.
  • Able to lift up to 30 pounds occasionally.

Responsibilities

  • Set up the restaurant area for service.
  • Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift.
  • Provide each guest an individualized greeting using charisma and stylized communication.
  • Purposefully navigate and seat each guest with respect to individual requests.
  • Warmly accept telephone calls consistent with brand standards, listen to each guest inquiry, and provide accurate information or assistance.
  • Maintain cleanliness of restaurant spaces to be inviting and accommodating.
  • Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation.
  • Complete additional duties as assigned.

Skills

Communication skills
Guest service
Stand for long periods

Job description

First Hospitality in Elkhart, IN, seeks a friendly Restaurant Host to greet guests, manage seating, and coordinate with servers to ensure smooth dining experiences. You will uphold brand standards while delivering warm, personalized service.

The role focuses on guest satisfaction, clear communication, and teamwork with restaurant staff, with opportunities for training and advancement within a welcoming property.

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