Restaurant Host

Hotel Leveque; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Insurance from Day 1

Paid time off from Day 1

Holiday pay from Day 1

Discounts on hotels/travel

Professional development opportunities

Job summary

First Hospitality’s Tempo by Hilton Louisville Downtown NuLu is seeking a friendly Restaurant Host to warmly greet guests, seat them per preferences, and support smooth front-of-house operations. You will set up dining areas, manage guest inquiries, coordinate with servers and management, and help maintain a welcoming atmosphere.

This full-time, on-site role includes day-one benefits and ongoing professional development.

Qualifications

• Ability to speak, read, write, and understand primary language(s) used in the workplace.
• Able to stand, walk, grasp, bend, and pivot repeatedly.
• Able to lift up to 30 pounds occasionally.

Responsibilities

• Set up the restaurant and/or lounge area for service.
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift.
• Provide each guest an individualized greeting using charisma and stylized communication.
• Purposefully navigate and seat each guest with respect to individual requests.
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance.
• Maintain cleanliness of restaurant spaces to be inviting and accommodating.
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation.
• Complete additional duties as assigned.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Tempo by Hilton Louisville Downtown NuLu

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.

What you’ll be doing...

• Set up the restaurant and/or lounge area for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Requirements...

• Ability to speak, read, write, and understand primary language(s) used in the workplace
• Able to stand, walk, grasp, bend, and pivot repeatedly
• Able to lift up to 30 pounds occasionally

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Tempo by Hilton Louisville Downtown NuLu

Hotel with 130 Rooms

Steps from entertainment in vibrant Nulu

Find us surrounded by dining and entertainment. Tastings at the Rabbit Hole Distillery are steps away. KFC YUM! Arena and the Louisville Slugger Field are a mile from us. The Kentucky Bourbon Trail® Welcome Center and the Muhammad Ali Center are under a 10-minute drive. Enjoy our rooftop restaurant, gym, coffee shop, and meeting space.

Tempo by Hilton Louisville Downtown NuLu