Guest Experience Host & Cross-Train Support

Tomato Bros; Clarkston (WA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Employee discounts

Monthly meal discount card

Medical insurance

Dental insurance

401(k) with company match

Tuition assistance

Daycare reimbursement

Job summary

Tomato Bros. in Clarkston, WA is seeking a responsible 18+ Host / Support Person to be the first point of contact for guests, greeting them, managing wait times, and guiding them to dining or bar areas.

You will learn multiple support roles including bussing, server help, and to-go orders to support the team. We offer comprehensive training and benefits to qualifying employees, including medical and dental insurance, a 401(k) with company match, tuition assistance, daycare reimbursement, and a

Qualifications

• Understanding of restaurant etiquette and service functions
• Familiarity with health and safety regulations
• Demonstrable customer service and multi-tasking skills
• Ability to communicate effectively and respectfully, both over the phone and in person
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Responsible, enthusiastic, reliable, and professional demeanor
• Willingness to be cross-trained into other areas
• Commitment to excellence in your job
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• Must have access to reliable transportation

Responsibilities

• Welcome guests to our restaurant
• Provide accurate wait times and monitor waiting lists
• Answer phones, take messages, and book and manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce server's name
• Greet and thank customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g., children, elderly)
• Assist service staff as needed
• Learn a variety of support positions to aid service staff
• Any other relevant duties as assigned by supervisor or management

Skills

Customer service

Multi-tasking

Communication

Organization

Reliability

Job description

Tomato Bros. in Clarkston, WA is seeking a responsible 18+ Host / Support Person to be the first point of contact for guests, greeting them, managing wait times, and guiding them to dining or bar areas.

You will learn multiple support roles including bussing, server help, and to-go orders to support the team. We offer comprehensive training and benefits to qualifying employees, including medical and dental insurance, a 401(k) with company match, tuition assistance, daycare reimbursement, and a