Guest Experience Host - Craft Beer Bar (Tips)

ADP, Inc.; Town of Plover (WI); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Tips

Job summary

Mikey’s in Portage County is seeking a Host to provide exceptional guest service under the direction of the General Manager. You will greet guests, answer phones, bus and set tables, and help manage reservations and seating to ensure a smooth dining experience.

This role is eligible for tips, with typical earnings reflecting the added tip income. The position emphasizes reliability, a welcoming attitude, and teamwork within the front-of-house staff.

Qualifications

• must be able to provide exceptional guest service
• friendly and professional demeanor

Responsibilities

• Provide exceptional guest service
• Answer phone per restaurant needs and guidelines
• Greet guests at host stand in a prompt and welcoming manner
• Bus and set tables as needed
• Assist in taking and properly fulfilling reservations per restaurant needs
• Anticipate guest needs and address issues promptly
• Maintain a clean, safe, and organized environment
• Possess a fundamental industry knowledge
• Possess an understanding of food menu items
• Work professionally with fellow employees
• Maintain scheduling availability as agreed upon during the hiring process
• Show up on time to scheduled shifts, missing work only in the event of sickness or emergency (proper notice required when applicable)
• Perform side work as assigned by the Server Manager
• Perform additional tasks as instructed by any member of management
• Help fellow employees with any and all tasks as needed

Job description

Mikey’s in Portage County is seeking a Host to provide exceptional guest service under the direction of the General Manager. You will greet guests, answer phones, bus and set tables, and help manage reservations and seating to ensure a smooth dining experience.

This role is eligible for tips, with typical earnings reflecting the added tip income. The position emphasizes reliability, a welcoming attitude, and teamwork within the front-of-house staff.