Guest Experience Host – Casino Front Desk (Bonuses & Meals)

Muckleshoot Casino Resort; Auburn (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Complimentary meals

Covered team member parking

Discretionary bonuses 2x a year

Job summary

Muckleshoot Casino Resort is seeking a Guest Service Host to greet and seat guests, maintain clean work areas, and support food service for to-go orders. The role emphasizes friendly guest service, professionalism, and teamwork within a casino hospitality environment.

The position requires a Class III gaming license eligibility, a WA health card/food handler permit, and Mast Certification. Prior server experience is preferred; training may be provided for passionate candidates.

Qualifications

• Must be able to obtain a Class III gaming license
• 6 months restaurant server experience preferred
• WA State health card/food handler permit required
• Class 12 or 13 Mast Certification required
• Entry-level training may be provided for candidates who show guest service passion and a professional demeanor

Responsibilities

• Greet and seat guests.
• Ensure cleanliness and organization around Host/Cashier areas.
• Take to-go orders and prepare/ present food items.
• Handle cash and reconcile bank and daily transactions as applicable.
• Provide excellent guest service and maintain a positive guest experience.
• Monitor inventory and notify supervisor on replenishment needs.

Job description

Muckleshoot Casino Resort is seeking a Guest Service Host to greet and seat guests, maintain clean work areas, and support food service for to-go orders. The role emphasizes friendly guest service, professionalism, and teamwork within a casino hospitality environment.

The position requires a Class III gaming license eligibility, a WA health card/food handler permit, and Mast Certification. Prior server experience is preferred; training may be provided for passionate candidates.