Guest Experience Host & Cashier - Fast, Friendly Service

Suncoast Hotel & Casino; Las Vegas (NV); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Boyd Gaming Corporation is seeking a friendly, customer-focused host/cashier in Las Vegas to greet guests, seat them, process payments on a computerized cash register, and maintain an accurate cash bank. You will coordinate service staff, monitor cleanliness, and help resolve guest concerns to ensure a fast, courteous dining experience.

Experience as a cashier or host and strong math and customer service skills are preferred.

Qualifications

• Previous experience as a cashier/host preferred.
• Must have excellent customer service skills.
• Must have basic math skills.
• Must be able to stand and/or walk for extended periods during a shift.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Greet and escort guests to their table.
• Accept payments from restaurant guests utilizing a computerized cash register and maintain an accurate bank.
• Provide menus to guests and inform them of specials.
• Circulate through restaurant and coordinate activities of service personnel to provide fast and courteous service to customers.
• Assign bus person and food server breaks.
• Inspect and monitor cleanliness of room and compliance with safety and health code regulations.
• Resolve customer complaints, or refers to restaurant manager.
• Maintain records of number of guests served during shift, employee absences, or problems with equipment of food service.
• Operate computerized cash register to itemize and process guest checks in accordance with established procedures.
• Maintain an accurate bank balance at all times.

Skills

Customer service

Basic math

Job description

Boyd Gaming Corporation is seeking a friendly, customer-focused host/cashier in Las Vegas to greet guests, seat them, process payments on a computerized cash register, and maintain an accurate cash bank. You will coordinate service staff, monitor cleanliness, and help resolve guest concerns to ensure a fast, courteous dining experience.

Experience as a cashier or host and strong math and customer service skills are preferred.