Guest Experience Host – Barrel Yard Restaurant

Delaware North; Milwaukee (WI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Training & development

Employee discounts

Flexible schedules

Health insurance

Job summary

Delaware North Sportservice is hiring Hosts for the Barrel Yard Restaurant at American Family Field in Milwaukee, Wisconsin. As a Host, you will welcome guests, manage the host station, and seat guests according to the seating chart and guest preferences.

The role offers weekly pay, comprehensive benefits, and flexible schedules. You will work mostly evenings and weekends, with a focus on delivering excellent guest experiences in a fast-paced stadium setting.

Qualifications

• Must be at least 18 years old.
• Prior guest service experience preferred.
• Available for 4 days per week with evenings/weekends.
• Open on weekends.

Responsibilities

• Review floor plan and reservation book daily; create a seating chart.
• Set up the host station according to the checklist.
• Greet guests and seat them at tables or in waiting areas.
• Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus.
• Maintain control of the seating and wait times.
• Clean and maintain the host station; contribute to the cleanliness of the dining and bar areas.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Answer any guest questions regarding service, and provide general assistance for guests and employees.
• Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving.
• Assisting with bussing, clearing, and cleaning tables.
• Assisting with running food as needed.
• Frequently checking bathrooms for cleanliness, and restocking toilet paper rolls, paper towel rolls, and or soap dispensers.
• Answer restaurant telephone lines during assigned hours of operation.

Job description

Delaware North Sportservice is hiring Hosts for the Barrel Yard Restaurant at American Family Field in Milwaukee, Wisconsin. As a Host, you will welcome guests, manage the host station, and seat guests according to the seating chart and guest preferences.

The role offers weekly pay, comprehensive benefits, and flexible schedules. You will work mostly evenings and weekends, with a focus on delivering excellent guest experiences in a fast-paced stadium setting.