Guest Experience Host at Upscale Brunch Spot

The Real Milk & Honey; Hampton (VA); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Competitive benefits

Equal opportunity employer

Job summary

The Real Milk & Honey in Hampton, Virginia, is seeking a Host to join their vibrant team. In this role, you will be the first point of contact for guests, creating memorable experiences with your warm hospitality. Your responsibilities will include managing seating arrangements, engaging with guests, and ensuring smooth dining flows. Preferred candidates have experience in high-volume dining, with flexible scheduling and exceptional communication skills. Competitive benefits are offered, promoting a welcoming and diverse work environment.

Qualifications

• Experience in high volume, upscale casual dining or equivalent service environment preferred.
• Able to work flexible shifts including weekends and holidays.
• Ability to stand and walk for extended periods (up to 6-8 hours).
• Lift and carry up to 20 lbs.
• Clear verbal communication skills in a busy environment.

Responsibilities

• Warmly welcoming guests with a radiant smile and genuine enthusiasm.
• Managing the flow of the restaurant with expert seating coordination.
• Engaging guests with helpful information about the menu and specials.
• Handling guest inquiries, phone calls, and reservation bookings with poise.
• Collaborating with waitstaff to ensure smooth transitions between guests.
• Ensuring each guest feels valued and receives personalized attention.

Skills

Exceptional customer service skills

Clear verbal communication skills

Ability to multitask

Organizational skills

Job description

The Real Milk & Honey in Hampton, Virginia, is seeking a Host to join their vibrant team. In this role, you will be the first point of contact for guests, creating memorable experiences with your warm hospitality. Your responsibilities will include managing seating arrangements, engaging with guests, and ensuring smooth dining flows. Preferred candidates have experience in high-volume dining, with flexible scheduling and exceptional communication skills. Competitive benefits are offered, promoting a welcoming and diverse work environment.