Guest Experience Host

ADP, Inc.; Town of Weston (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Tine & Cellar is seeking a hospitality team member to deliver exceptional guest service at the front of the house. You will greet guests, answer calls, and manage reservations while maintaining a welcoming ambiance at the host stand.

Responsibilities include bussing and setting tables, ensuring a clean and organized environment, and collaborating with staff to meet guest needs. Punctuality and professionalism are essential for on-site service in this vibrant venue.

Qualifications

• Provide exceptional guest service as core responsibility.
• Answer phone per restaurant needs and guidelines.
• Greet guests at host stand promptly and welcoming.
• Bus and set tables as needed.
• Assist in reservations according to restaurant needs.
• Maintain a clean, safe, and organized environment.
• Show up on time for scheduled shifts.

Responsibilities

• Provide exceptional guest service.
• Answer phone per restaurant needs and guidelines.
• Greet guests at host stand in a prompt and welcoming manner.
• Bus and set tables as needed.
• Assist in taking and fulfilling reservations per restaurant needs.
• Anticipate guest needs and address issues promptly.
• Maintain a clean, safe, and organized environment.
• Possess fundamental industry knowledge.
• Possess an understanding of food menu items.
• Work professionally with fellow employees.
• Maintain scheduling availability as agreed upon during the hiring process.
• Show up on time to scheduled shifts, missing work only in the event of sickness or emergency (proper notice required when applicable).
• Perform side work as assigned by the Server Manager.
• Perform additional tasks as instructed by any member of management.
• Help fellow employees with any and all tasks as needed.

Skills

Guest service

Communication

Teamwork

Punctuality

Multitasking

Job description

Tine & Cellar is seeking a hospitality team member to deliver exceptional guest service at the front of the house. You will greet guests, answer calls, and manage reservations while maintaining a welcoming ambiance at the host stand.

Responsibilities include bussing and setting tables, ensuring a clean and organized environment, and collaborating with staff to meet guest needs. Punctuality and professionalism are essential for on-site service in this vibrant venue.