Guest Experience Host

ABM Industries; Southaven (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

ABM Industries in Mississippi is seeking a reliable Greeter to welcome visitors, share information, and create a positive first impression. This on-site role supports front-line guest services in a busy facility.

No experience required; on-the-job training provided. 18+ and the ability to communicate clearly are essential. ABM is an equal opportunity employer and offers benefits; veterans encouraged to apply.

Qualifications

• Must be 18 years of age or older.
• No experience required; on-the-job training provided.
• No high school diploma required.
• Preferred: 1 year of prior customer service experience.

Responsibilities

• Maintain an assigned work area at the entrance and keep it clean.
• Greet guests and provide helpful information.
• Anticipate guests' needs with a friendly, professional attitude.
• Communicate clearly and professionally.
• Enact facility emergency procedures when necessary.
• Remain calm, professional, and polite when working with disgruntled guests.
• Maintain knowledge of relevant products, policies and procedures.
• Direct customers to the appropriate department based on their needs.
• Work as a team player and actively contribute to the efforts of all other departments.
• Attend all required meetings and training sessions.
• Provide optimal levels of customer service wherever possible.

Skills

Customer service

Hospitality

Clear communication

Job description

ABM Industries in Mississippi is seeking a reliable Greeter to welcome visitors, share information, and create a positive first impression. This on-site role supports front-line guest services in a busy facility.

No experience required; on-the-job training provided. 18+ and the ability to communicate clearly are essential. ABM is an equal opportunity employer and offers benefits; veterans encouraged to apply.