Greeter

ABM Industries; Southaven (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

ABM Industries in Mississippi is seeking a reliable Greeter to welcome visitors, share information, and create a positive first impression. This on-site role supports front-line guest services in a busy facility.

No experience required; on-the-job training provided. 18+ and the ability to communicate clearly are essential. ABM is an equal opportunity employer and offers benefits; veterans encouraged to apply.

Qualifications

• Must be 18 years of age or older.
• No experience required; on-the-job training provided.
• No high school diploma required.
• Preferred: 1 year of prior customer service experience.

Responsibilities

• Maintain an assigned work area at the entrance and keep it clean.
• Greet guests and provide helpful information.
• Anticipate guests' needs with a friendly, professional attitude.
• Communicate clearly and professionally.
• Enact facility emergency procedures when necessary.
• Remain calm, professional, and polite when working with disgruntled guests.
• Maintain knowledge of relevant products, policies and procedures.
• Direct customers to the appropriate department based on their needs.
• Work as a team player and actively contribute to the efforts of all other departments.
• Attend all required meetings and training sessions.
• Provide optimal levels of customer service wherever possible.

Skills

Customer service

Hospitality

Clear communication

Job description

Overview

We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting Flyer – Frontline.pdf)

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1

Responsibilities

• Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
• Offer hospitality services to guests and creates a positive first impression
• Anticipate and responds to guest’s needs in a friendly and positive helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies and procedures
• Direct customer to appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provides optimal levels of customer service wherever possible

Qualifications

Basic Qualifications:

• Must be 18 years of age or older
• No experience required and on-the-job training provided
• No high school diploma, GED or college degree required

Preferred Qualifications:

• One (1) year of prior customer service or similar experience preferred

REQNUMBER: 163957

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.