Guest Experience Host

Azul Hospitality; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Job summary

Azul Hospitality's Hotel Theodore in Seattle, WA is seeking a friendly restaurant host to warmly welcome guests, escort them to tables, and present menus. This role offers an hourly wage of $21.30 and shifts that may vary, with both full-time and part-time opportunities.

The host works closely with the dining team to ensure a smooth guest experience, maintains grooming standards, and handles guest inquiries.

Qualifications

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Requires good communication skills, both verbal and written.
• Must have excellent customer relations skills.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills.
• Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.

Responsibilities

• Great and welcome all hotel guests and customers.
• Escorts guests to their tables and presents the menu to them.
• Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets company standards.
• Perform a variety of duties, which may include refilling beverages, setting tables, and cleaning eating/serving areas.
• Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, preparing food for the To-go areas, and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles).
• Performs all other responsibilities as directed by management.
• All other duties assigned by managers and supervisors.

Skills

Communication skills

Customer service

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Tools

Windows OS

MS Office

PMS

POS

Job description

Azul Hospitality's Hotel Theodore in Seattle, WA is seeking a friendly restaurant host to warmly welcome guests, escort them to tables, and present menus. This role offers an hourly wage of $21.30 and shifts that may vary, with both full-time and part-time opportunities.

The host works closely with the dining team to ensure a smooth guest experience, maintains grooming standards, and handles guest inquiries.