Guest Experience Host

Madame Tussauds; Las Vegas (NV); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading entertainment attraction as a Guest Experience Host. You'll create memorable experiences for guests while ensuring high standards of service and safety. Ideal candidates are enthusiastic, fun-loving, and flexible with work hours. Enjoy benefits like flexible hours and discounts at our stores.

Benefits

Flexible hours

30% discount in retail stores

Merlin Magic Pass for free admission to Merlin attractions worldwide

Competitive 401K

Discounts on online purchases via Merlin Marketplace

Fun working environment

Qualifications

• 6 months to 1 year experience in attractions, entertainment, or customer service preferred.
• Fun, dynamic, and friendly personality.

Responsibilities

• Manage extended lines safely while maintaining excellent guest experience.
• Ensure compliance with Health, Safety & Security policies.

Skills

Communication

Motivational Skills

Job description

Join to apply for the Guest Experience Host role at Madame Tussauds.

This range is provided by Madame Tussauds. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$13.50/hr - $13.50/hr

About The Role

What you'll bring to the team:
Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally daily? Then you have the magic to be Team Merlin at Merlin Entertainments! We are currently on the lookout to find fun-loving, enthusiastic individuals to join our Guest Experience Team!

As a part-time Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Our Hosts work in various positions across the attraction, including Admissions, Ride Operations, Food and Beverage, Retail, Birthday Parties, Costume Characters, and Special Events. You will deliver the highest standards of guest service, presentation, and product knowledge, ensuring our guests have fun in a magical, safe environment.

Responsibilities

• Adopt an enthusiastic, assertive, and passionate approach to Guest Service, demonstrating Merlin Values.
• Seek out guest contact, displaying enthusiasm and fun energy.
• Manage extended lines safely while maintaining excellent guest experience.
• Ensure public areas are well-stocked, maintained, and clean throughout the day.
• Follow opening and closing procedures as per the department's operating plan.
• Ensure compliance with Health, Safety & Security policies, including COVID-19 regulations.

Qualifications & Experience

About You

• 6 months to 1 year experience in attractions, entertainment, or customer service preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in loud and confined spaces.
• Self-motivated, able to work independently or in a team.
• Flexible to work various shifts, including days, nights, weekends, holidays, and special events.

Benefits

About The Benefits

Join us for opportunities for career development within our global organization.

• Flexible hours.
• 30% discount in retail stores.
• Merlin Magic Pass for free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts on online purchases via Merlin Marketplace.
• Fun working environment and more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment, creating memorable experiences for millions of guests annually. We are dedicated to creating magical memories and unforgettable moments.

Everyone Matters at Merlin. If you have additional requirements due to health or disability, contact us at [e-mail].

Pay Range

USD $13.50/Hr.