Guest Experience Host

Hyatt Hotels Corporation; Incline Village (NV); On-site; USD 20,000 - 29,000; Part time

Job summary

The Greeter at Osteria Sierra within Hyatt Regency Lake Tahoe Resort, Spa and Casino is the first point of contact for guests dining at the restaurant and will set the tone for the dining experience. This part-time role includes welcoming guests, managing reservations, coordinating the flow of the dining room, and assisting with guest inquiries and seating in a professional and friendly manner.

The position requires a warm, guest-focused attitude, the ability to multitask in a fast-paced

Qualifications

• Desire to satisfy guests in fast-paced environment.
• Refined verbal communication skills.
• Previous host/hostess or customer service experience preferred

Responsibilities

• Greet guests upon arrival and set a welcoming tone.
• Manage reservations and seating using the restaurant's system.
• Provide accurate wait times and maintain smooth table rotation.
• Escort guests to tables and present menus.
• Answer phones and assist with guest inquiries.
• Coordinate with servers and management for seamless dining operations.
• Keep host stand and entrance area clean and organized.
• Follow Hyatt and local safety and sanitation standards

Skills

Verbal communication

Customer service

Team collaboration

Job description

The Greeter at Osteria Sierra within Hyatt Regency Lake Tahoe Resort, Spa and Casino is the first point of contact for guests dining at the restaurant and will set the tone for the dining experience. This part-time role includes welcoming guests, managing reservations, coordinating the flow of the dining room, and assisting with guest inquiries and seating in a professional and friendly manner.

The position requires a warm, guest-focused attitude, the ability to multitask in a fast-paced