Guest Experience Host

Paséa Hotel & Spa – Huntington Beach, CA; Huntington Beach (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

Paséa Hotel & Spa – Huntington Beach, CA is seeking a friendly Host/Hostess to greet guests, seat them, and guide them to tables at peak times. You will provide menus, answer questions about our dining options, and record reservations.

This role requires excellent communication, a professional demeanor, and cash handling experience. You will support servers, maintain a clean hostess stand, and help resolve guest questions to ensure memorable dining experiences.

Qualifications

• Prior customer service and cash handling experience.
• Excellent communication and interpersonal skills.
• Professional demeanor and positive attitude.
• Ability to use telephone and computer systems used at the hotel.

Responsibilities

• Greets guests upon arrival and seats them at their table.
• Provides guests with a menu and information about dining options.
• Maintains a waiting list and records party size.
• Notifies guests when their table is ready and manages seating flow.
• Assists servers by delivering menus and guiding guests to their seats.
• Keeps hostess stand and dining area clean; handles check presenters and wine lists as needed.
• Resolves guest questions and reports issues to management when necessary.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Job description

Paséa Hotel & Spa – Huntington Beach, CA is seeking a friendly Host/Hostess to greet guests, seat them, and guide them to tables at peak times. You will provide menus, answer questions about our dining options, and record reservations.

This role requires excellent communication, a professional demeanor, and cash handling experience. You will support servers, maintain a clean hostess stand, and help resolve guest questions to ensure memorable dining experiences.