Guest Experience Host

FreeRange Concepts; Houston (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

FreeRange Concepts is seeking a friendly Host to be the first point of contact for guests in Houston. You will greet guests, manage wait times, escort diners to seating, and help ensure a smooth dining experience from arrival to departure.

The role requires strong communication and organizational skills, the ability to stand for long periods, and familiarity with health and safety regulations. TABC and Food Handler certifications are recommended.

Qualifications

• Familiarity with health and safety regulations.
• Excellent communication skills (in person and by phone).
• Strong organizational skills to monitor seating across dining and bar areas.
• Good physical condition to stand and walk throughout shift.
• Comply with all food & beverage regulations: TABC and Food Handler Certified.

Responsibilities

• Welcome guests to the venue and ensure a friendly first impression.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to assigned dining or bar areas.
• Present menus and announce Waiter/Waitress’s name.
• Greet customers upon departure and thank them for joining us.
• Maintain a clean host reception area.
• Cater to guests needing extra attention (children, elderly).
• Answer incoming calls and address guests’ queries.
• Assist with to-go orders.

Skills

Excellent communication

Organizational skills

Customer service

People skills

Multitasking

Education

TABC Certification

Food Handler Certification

Job description

FreeRange Concepts is seeking a friendly Host to be the first point of contact for guests in Houston. You will greet guests, manage wait times, escort diners to seating, and help ensure a smooth dining experience from arrival to departure.

The role requires strong communication and organizational skills, the ability to stand for long periods, and familiarity with health and safety regulations. TABC and Food Handler certifications are recommended.