Guest Experience Host

Merlin; Harmonville (PA); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

30% discount in retail store

Free admission to Merlin attractions

Competitive 401K

Discounts through Merlin Marketplace

Job summary

Merlin is seeking a Guest Experience Host at LEGOLAND Discovery Center Philadelphia. You'll create smiles and magical experiences for our guests while engaging in various activities from operating rides to hosting events.

The ideal candidate should have customer service experience and a fun, outgoing personality. Benefits include flexible hours, discounts on merchandise, and a dynamic working environment.

Qualifications

• 6 months to 1 year experience in attractions or customer service is preferred.
• Fun and dynamic personality with excellent communication skills.
• Able to work in loud environments and confined spaces.

Responsibilities

• Deliver unforgettable experiences to guests.
• Operate rides, serve snacks, and help families.
• Ensure safety and cleanliness while managing lines.

Skills

Customer service

Communication

Team player

Flexibility

Job description

What you'll bring to the team

About the Role

Ready to turn your love of fun into a job?

At LEGOLAND Discovery Center Philadelphia, we’re all about creating smiles, laughter, and unforgettable memories—brick by brick! We’re on the lookout for energetic, outgoing, and enthusiastic individuals to join our Guest Experience Team and help us spread the magic of LEGO to families from all over.

As a Guest Experience Host, you’ll be right in the middle of the action—greeting guests, running rides, hosting awesome birthday parties, helping out in retail or food & beverage, and keeping the fun rolling at our events. Every day is different, and every shift is filled with creativity, connection, and contagious energy!

What You’ll Be Doing

• Make magic happen! Deliver unforgettable experiences to every guest with your enthusiasm and friendly personality.
• Bring the fun! Whether you’re operating rides, serving snacks, or helping families find the perfect LEGO® set, you’ll make every moment special.
• Keep it safe & smooth. Make sure guests have a great (and safe!) time while managing lines, maintaining cleanliness, and following attraction procedures.
• Be a team player. Work together with your fellow Hosts to keep things running smoothly from open to close.
• Show your sparkle. Be confident, creative, and ready to engage with kids and families from all walks of life.

Qualifications & Experience

About You

• 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Benefits

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

Pay Range

USD $14.00/Hr.